Library Tab Overview
The Library tab is where you can find documents uploaded by an Admin in your system. The Library is organized into categories and chapters. It has three tabs to help you find documents.
All Tab
● This tab shows a list of all the documents in the library.
● You can search for a document by name.
● You can also use filters to narrow down the list by category and chapter.
Favorites Tab
● This is a custom list of your favorite documents.
● To add a document to your favorites, click the white star with a dark grey outline next to it. The star will turn dark grey when the document has been added.
● To remove a document, click the dark grey star next to it. It will turn back into a white star with a dark grey outline.
Other Tabs
● Recently Viewed Tab: This tab shows the documents you have recently accessed.
● New or Updated Tab: This tab shows any new documents that have been added to the library or any documents that have been updated
FAQ: PulsePoint/MSPware Library
1. What is the Library tab in PulsePoint/MSPware?
The Library tab is a centralized repository for documents within your company's PulsePoint/MSPware system. It's organized by categories and chapters, making it easy to find the information you need.
2. How is the Library structured?
An administrator sets up the library's structure, which consists of categories that break down into chapters containing individual documents. You can browse through these categories or use the search function to find specific documents by name.
3. What are the different tabs within the Library?
The Library tab features four tabs:
All: Displays all documents available in the library. You can filter this view by category and chapter or use the search bar.
Favorites: Contains a personalized list of documents you've marked as favorites.
Recently Viewed: Shows a list of documents you've recently accessed.
New or Updated: Highlights documents that have been recently added or updated in the library.
4. How do I add a document to my Favorites?
To add a document to your Favorites list, click the white star icon next to the document's title. The star will turn dark grey to indicate it's been added to your favorites.
5. How do I remove a document from my Favorites?
Click the dark grey star icon next to the document's title to remove it from your Favorites. The star will turn white again.
6. What is the benefit of using the Favorites tab?
The Favorites tab allows you to create a customized list of frequently used documents for quick and easy access.
7. How often is the New or Updated tab refreshed?
The source doesn't specify the refresh frequency. However, it's intended to keep users informed about the latest additions and updates to the library content.
8. Who can I contact for help with the Library tab?
If you have any questions or need assistance with the Library tab, you can reach out to PulsePoint/MSPware support by phone at 877-844-0032 or by email at support@fidano.com.