To log into PulsePoint, you will need your site's URL, username, and password.
Steps to Log into PulsePoint:
Obtain your site's URL: This is often your DBA name followed by ".msppulsepoint.com". If you don't have it, contact your Elavon relationship manager, check your Fast Facts, or contact Fidano support.
Open your web browser and enter the URL in the address bar.
Enter your username and password on the login page.
Select "Login".
Anyone with a valid username and password can log into PulsePoint. Fidano only provides the initial set of credentials; all other credentials are created internally.
How do I log in to PulsePoint?
To log in to PulsePoint, you will need:
Your site's URL (usually your DBA name followed by ".msppulsepoint.com")
Your username
Your password
Enter the URL into your browser's address bar, then enter your username and password on the login page.
Who can access PulsePoint?
Anyone with a valid username and password can log in to PulsePoint.
I don't have my site's URL. What should I do?
If you don't have your site's URL, you can:
Contact your Elavon relationship manager
Check your Fast Facts document
Contact Fidano support at 877-844-0032 or support@fidano.com
What are the steps to log in?
Go to your site's URL.
Enter your username.
Enter your password.
Select "Login".
Who provides the initial login credentials?
Fidano provides the first set of credentials.
How are additional user credentials created?
All other credentials are created internally by your organization.
Can I reset a user's password?
Yes, PulsePoint allows you to reset user passwords. Refer to the "How to reset a user's password" article in the PulsePoint/MSPware Help Center for instructions.
Where can I find more information about PulsePoint?
The PulsePoint/MSPware Help Center offers various resources, including articles on adding and managing entities, creating different user types, and resetting passwords. You can also contact Fidano support for assistance.