Disclaimer: Commission reports are created by an admin of your system. If you do not see commission reporting, it is because commission reports have not been published by an admin. Commission reports are calculated from the finalized residual data Elavon posts each month for the previous month. IE: April residuals post in May and so on.

All your published commission reports can be found in the commissions tab and with the Reports tab in the Merchant's detail card view in the Merchants tab.

Click on the Commission tab to open your published commission reports. Here you can view a list by either Batch or view by Merchant. You can also use the filters to narrow the list results by currency, effective month, merchant, sales user, lead source user, division, and batch type.

Note: when filter options are applied a coin is added to the top of the list. Click the X in the coin to remove the filter.

The batch view list displays batches in chronological order based on their effective month. The effective month is the month the commission report refers to. As previously mentioned, residuals post a month later and so the effective date is essential to knowing which month the commission report is about. IE: Commission reports posted in May with an effective date in April means the reporting pertains to the April residuals. You can also see the month and year in the batch name. The commission reports calculated from the residual data is more obvious than misc adjustment batches so it is important to observe the effective date grouping to know which month the report belongs to.

Batch Detail view

To view the content of a batch, click the batch name in the batch column and you will see a list of all the Merchants in the batch along with the amount of the bucket the commission is split from and the commission payment amount.

If you're looking for a specific merchant's commission reporting you can search in the commissions tab or you can navigate to their reports tab in their merchant details card view. Go to the Merchants Tab, locate the merchant, click on the DBA name link to open the card, click on the Reports Tab, and then click Merchant revenue report.

Commission reports provide a detailed breakdown of your earned commissions based on finalized residual data from processed transactions. These reports are generated monthly by an administrator within your system.

You can access your commission reports in two ways:

The effective month indicates the month to which the commission report refers. Since residual data posts a month later, the effective month helps clarify the reporting period. For example, a report posted in May with an effective month of April refers to the April residuals.

The Batch Detail view lists all merchants included in a specific batch. For each merchant, you can see:

Misc Adjustment Batches allow for one-off payments and deductions that might not be included in standard residual data. These adjustments are reflected in separate batches within the commission reporting.

Yes, you can use filters in the Commissions tab to narrow down the report list. Filtering options include currency, effective month, merchant, sales user, lead source user, division, and batch type.

If no commission reports are visible, it's likely because an administrator has not yet published them. Contact your system administrator to inquire about report publication.

If you have any questions or need further assistance, you can reach out to: