Getting an approval doesn’t have to be a time-consuming process. By researching and implementing processes to reduce the average time it takes to get an approval, you’ll be able to create an effortless and streamlined approval process.
Understanding the Difference between Pended and Non-Pended Approvals
The terms ‘pending’ and ‘non-pending’ refer to two different kinds of approvals. ‘Pended’ approvals are those where an authorization has been delayed, while ‘non-pended’ approvals are those where an authorization has not been delayed. It is possible to receive one or the other type of approval, depending on the situation.
By taking the difference between the average hours to approval when pended by office and the average hours to approval when not pended by office, you will be able to see how much time pends delay getting an approval. The overall goal is to reduce pends and therefore, the overall average hours to approval.
Factors Affecting Timeframe
There are a few factors that can have an impact on the time it takes for a processor to complete an application. These factors can include:
How quickly the application is reviewed internally before submitting to Elavon
Documents and forms provided are correct to avoid pends
These are just a few of the factors that can have an impact on the processing timeline.
In order to ensure your application is processed in a timely manner, please make sure that all documents and forms have been completed and submitted correctly.
If there are any questions or concerns about an application, please contact the processor immediately.
Filters
Info-Graphics
Average hours to approval: Average number of hours all applications took from the time they were submitted to office until the accounts were approved
Avg hours to approval when pended by office: Number of hours it took from the time the application was submitted to office, pended, returned to the sales user, resubmitted and then approved
Avg hours to approval when not pended by office: Number of hours an application took from the time the application was submitted to office until the account is approved without being pended
If you take the difference between avg hours to approval when pended by office and avg hours to approval when not pended by office, you will see how much time pends delay getting an approval. The overall goal is to reduce pends and the overall average hours to approval.
Graph
Y-Axis: Hours until application approval
X-Axis: Months in the reporting year and prior year
Graph Key shows that the graph contains a bar for current year and an overlapping line graph for prior year.
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